If you have recently stayed at the Bali Dynasty Resort and didn't get a chance to complete our Guest Comment card before your departure; we'd really appreciate it if we could take a few minutes of your time to complete your comments on the form below.

The Guest Comment form is one of managements' most important tools in evaluating whether we are achieving our goal of exceeding guests expectations.

I would personally appreciate if you took the time to "Tell Me" about your experiences in the hotel. Each comment form is reviewed daily and responded to personally. We value your feedback!

Tamu yang Terhormat,

Guest Comment card adalah salah satu sarana terpenting yang digunakan manajemen untuk mengevaluasi apakah kami mencapai tujuan kami yaitu melebihi keinginan tamu.

Saya pribadi sangat menghargai jika anda meluangkan sedikit waktu untuk Menyampaikan kepada saya tentang pengalaman anda selama menginap di Hotel kami. Setiap comment card akan dianalisa setiap hari dan di tanggapi secara pribadi!

General Manager

Dates of stay :
Name :
Email :
Room # :
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ROOM RESERVATIONS / RESERVASI KAMAR
1.	What influenced you to stay at the Bali Dynasty resort? Apa yang menjadi alasan anda menginap di Bali Dynasty Resort? Recommendation / Rekomendasi Kolega Previous Experience / Pengalaman sebelumnya General Reputation / Reputasi Umum Advertisement / Iklan Travel Agent / Agen Perjalanan Kids Club / Klub Anak - anak Location / Lokasi Website / Internet
2.	How was your reservation made? Bagaimana Anda melakukan pemesanan kamar? This Hotel Directly / Langsung GDS Reservation / Pemesanan lewat GDS Your Office in Indonesia / Perwakilan anda di Indonesia A Travel Agent / Agen Perjalanan An Airline Office / Perusahaan Penerbangan Website / Internet
3.	Was your reservation handled prompty and efficiently? Apakah Reservasi anda ditangani dengan baik dan efisien? Excellent / Sangat Bagus Good / Bagus Average / Rata- rata Poor / Buruk
4.	Purpose of visit / Tujuan Berkunjung: Business / Bisnis Holiday / Liburan Transit / Transit Meeting / Pertemuan

RECEPTION & SERVICE / PENERIMAAN & PELAYANAN
5.	Please comment on the quality of service from the following : Mohon komentar anda tentang kualitas pelayanan di bawah ini.   Excellent Good Average Poor Duty Manager Manager yang bertugas Guest Relations Office Guest Relation Security Keamanan Front Desk Receptionist Bellman Petugas Pelayanan Barang Telephone Operator Guest Service Centre Room Attendant Petugas Pelayanan Kamar Laundry / Valet Karyawan Laundry Pool Attendant Karyawan Kolam Renang Kids Club Staff Karyawan Klub Anak-anak
6.	Were hotel facilities explained on arrival? Apakah Fasilitas hotel sudah dijelaskan? Yes / Ya No / Tidak

SPA VILLA, POOL & EXERCISE ROOM / TEMPAT PEMANDIAN, KOLAM RENANG, RUANG OLAH RAGA

7.

Please comment on the quality of service at Spa Villa, Pool and Exercise Room : Mohon beri komentar pada kualitas Pelayanan Spa, Kolam Renang dan Ruang Olahraga Spa Villa / Tempat Pemandian Air Panas   Excellent Good Average Poor Ambience / Suasana Staff Skill and Knowledge / Staff Ketrampilan dan Pengetahuan Pool / Recreation / Kolam Renang / Rekreasi   Excellent Good Average Poor Service / Pelayanan Activities / Kegiatan Exercise Room / Tempat Olahrga   Excellent Good Average Poor Equipment / Perlengkapan Cleanliness / Kebersihan Comments / Suggestions :

GUEST ROOM / KAMAR TAMU

8.

Please comment on your room : Mohon komentar tentang kamar Anda Guest Room/Kamar Tamu   Excellent Good Average Poor Cleanliness Kebersihan Comfort Kenyamanan Amenities & supplies Perlengkapan Room facilitie Fasilitas Kamar Service Pelayanan Guest Bathroom/Kamar Mandi Tamu   Excellent Good Average Poor Cleanliness Kebersihan Comfort Kenyamanan Amenities & supplies Perlengkapan Room facilitie Fasilitas Kamar Service Pelayanan Comments :

ELECTRICITY & OTHERS / PENCAHAYAAN & LAIN - LAIN
9.	How would you rate the working condition of the : Bagaimana anda menilai perlengkapan berikut ini :   Excellent Good Average Poor Television Air Condition Water Temperature Water Pressure Lighting - Bedroom Lighting - Bathroom Comments :

RESTAURANTS & BARS / RESTORAN & BAR
10.	Please comment on the quality of food and service in our Restaurants and Bars : Mohon komentar kualitas makanan & pelayanan dari Restaurant dan Bar kami :   Excellent Good Average Poor Overal food and beverege quality
11.	Quality of Food   Excellent Good Average Poor Coffee Garden Tropical Caf Golden Lotus Gracie Kelly's Room Service Caf Piazza Swim Up Pool Bar Sun Set Bar Quality of Service   Excellent Good Average Poor Coffee Garden Tropical Caf Golden Lotus Gracie Kelly's Room Service Caf Piazza Swim Up Pool Bar Sun Set Bar Specific comments on our Restaurants and Bars would be appreciated Kami sangat menghargai komentar khusus tentang Restoran & Bar yang disebutkan diatas
12.	Do you feel that our pricing represents good value? Apakah menurut Anda harga yang kami tawarkan sesuai? Yes / Ya Av. / Rata-rata No / Tidak Food/Makanan Beverage/Minuman

PUBLIC AREA / AREA UMUM
13.	Please comment on the overall appearance of the hotel's public areas : Mohon komentar Anda tentang penampilan hotel secara keseluruhan   Excellent Good Average Poor Cleanliness Kebersihan Standard of maintenance Standar Perawatan Appearance of grounds Penampilan Kebun Comments :

GENERAL / UMUM
14.	How would you rate the overall quality of the hotel? Bagaimana Anda menilai kualitas hotel secara keseluruhan. Excellent / Sangat Bagus Good / Bagus Average / Rata-rata Poor / Buruk
15.	Overall staff courtesy Karyawan secara keseluruhan Excellent / Sangat Bagus Good / Bagus Average / Rata-rata Poor / Buruk
16.	Please recommend an employee for exceptional service : Mohon rekomendasikan karyawan yang memberikan pelayanan terbaik Employees Name : Area of Work : Reason :

BETWEEN US / ANTARA KITA
Do you have any other suggestions comments which would help us make your next visit more enjoyable? Apakah ada komentar lain yang dapat membantu kami membuat kunjungan Anda berikutnya lebih menyenangkan?
This is my visit to Bali Dynasty Resort Ini adalah kunjungan saya yang ke di Bali Dynasty Resort If you return to Bali, would you stay at the Bali Dynasty Resort again? Jika Anda kembali ke Bali, apakah Anda akan menginap di Bali Dynasty Resort lagi ? Yes definitely / Ya pasti Maybe / Mungkin No / Tidak
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